CONTRACT KYC OPERATIONS OFFICER

Summary:
The role requires the candidate to advice the Front Office in all client on-boarding document related matters and support the Client Advisor from the beginning of the new customer adoption process from prospect through to funding of the account, followed by KYC reviews. In addition he/she liaises with the local AML officers concerning business-view on specific AML/KYC related topics.

Responsibilities/Tasks:

  • Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts , KYC reviews and timely escalation/reporting of any discrepancies
  • Review all account opening and other supporting documents required for individual and KYC information updated in the system
  • Provide expert advice on documentation to Client Advisors on complex account structures and KYC/AML cases the business is confronted with
  • Perform name searches in the bank approved search engines
  • Liaise with KYC / AML team / COO office as appropriate for the account setup
  • Monitor document deficiencies as per bank control procedures
  • Training of Front office staff on legal documents and KYC related subjects
  • Act as sparring partner for Client Advisors in all AML / KYC related topics
  • Support and advice Client Advisors in completing the KYC information in line with the Bank Group standards
  • Oversee and monitor the entire KYC process including coming due and overdue KYC cases
  • Training of Front office staff on legal documents and KYC related subjects
  • Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
  • To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
  • To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
  • Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
  • Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

Qualifications:

  • Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
  • Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 3-5 years
  • Good knowledge in Know Your Client procedures
  • Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies or Skills:

  • Mature, strong analytical and problem solving ability
  • A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
  • Excellent interpersonal skills and the ability to manage relationships with all levels
  • Strong customer relationship, communication and presentation skills
  • Problem solving skills
  • Strong process and project management experience would be an advantage

Salary: $4,500 Per Month