Job Responsibilities:

  • Manage, deliver and implement requirements relating to regulators such MAS and MOM
  • Review, implement and advise on Country policies in the light of Singapore statutes, regulatory changes and industry practices
  • Participate, manage and deliver internal and external Auditors’ requirements
  • Vendor management activities and relationships relevant to the scope of Country Operations 
  • Maintenance of onshore process documentation and governance framework
  • Manage the effective delivery of all agreed onshore activities including, Training support, Graduate support, submission of Training grants, parenthood grants, employees’ letters and contracts, employment/ dependent pass endorsements, PR application endorsement, CPF contribution application to government bodies, archiving of documents and BCM activities
  • Identify & implement process improvements and as challenges arise, proactively lead in redefining processes steps or tasks (on- and offshore)
  • Participate in various country HR projects and initiatives as they arise

Other role expectations:

  • Customer and service orientation with strong focus on process orientation
  • Ability to follow process specifications across multiple types of transactions
  • Sensitivity to accuracy, timeliness and completeness of transactions, and a strong risk awareness mindset
  • Ability to work in complete alignment with the other HR teams
  • Strong follow-through  and ownership over closure of issues
  • Sensitivity to SLA driven approach , accountability based work ethic
  • Strong integrity and confidentiality

Job Requirements:

  • 3 years’ experience in Bank HR Operations
  • Ability to communicate professionally and effectively, at all levels, both face to face and via telephone and email
  • Excellent organisation/prioritisation skills
  • Excellent team player
  • Independent and resourceful
  • Attention to detail
  • Ability to multi-task and follow through on resolving of issues
  • Work well under pressure; very good problem solving skills
  • Anticipate needs; demonstrate initiative and proactiveness
  • Ability to work and use discretion with confidential information
  • Advanced Excel / Word / Powerpoint

Monthly Salary: $4,000 - $4,500 Per Month