Job Description:

• Ensure alignment with business strategies.
• Ownership of proactive actions to provide identified service improvements (CSIP). Initiate and ensure long term service improvement actions are completed.
• Establishes capabilities that enable a positive risk culture and drives behavioural change.
• Implements and maintains appropriate engagement models with other Lines of Defence functions as well as external stakeholders.
• Challenges control weaknesses and provide advisory to the business line for sustainable risk remediation options arising from weakness, errors and external event demands.
• Drives execution of independent reviews, identification of root causes, review of robust remediation plans and engagement with the business line.
• Implements independent, transparent and forward-looking risk and control reporting, serving as escalation/conflict resolution point.
• Actively contributes to the design of risk and control programmes and policies in line with the defined risk and control strategy as well as the risk appetite.
• Drives the implementation of the strategy and processes. Influences the integration of the Three Lines of Defence (3LoD) framework into the division specific initiatives and processes.

• - Adhere To Service Levels
• - Provide Services Cost Management
• - Manage & Control quality of Service Delivery
• - Maintains service-oriented IT culture

• Ensure accountability and responsibility with security policies and controls to be followed
• Living the 'values and beliefs' in everything we do and leading by example.
• Identification and highlighting of optimization and innovation towards simplification potentials and standards.
• Challenge, foster and exchange best practices to reuse technology (e.g. applications, golden data sources and processes)
• To drive and support full regulatory compliance and timely audit responses.
• Support building the right organisation through our people

Job Requirements:

• Experience of Control and/or Operational Risk Management exposure to standard control best practices.
• Identifying and escalating managing conflicting situations, whilst remaining objective and independent.
• Strong ability to lead and review control risk assessments, guide test approach and analyze test results to identify control weaknesses requiring remediation action.
• Strong understanding of timely escalation, impact of risk events, remediation and lessons learnt to facilitate reduction of operational losses or near misses.