Job Description:

  • Ensure alignment with business strategies.
  • Ownership of proactive actions to provide identified service improvements (CSIP). Initiate and ensure long term service improvement actions are completed.
  • Establishes capabilities that enable a positive risk culture and drives behavioural change.
  • Implements and maintains appropriate engagement models with other Lines of Defence functions as well as external stakeholders.
  • Challenges control weaknesses and provide advisory to the business line for sustainable risk remediation options arising from weakness, errors and external event demands.
  • Drives execution of independent reviews, identification of root causes, review of robust remediation plans and engagement with the business line.
  • Implements independent, transparent and forward-looking risk and control reporting, serving as escalation/conflict resolution point.
  • Actively contributes to the design of risk and control programmes and policies in line with the defined risk and control strategy as well as the risk appetite.
  • Drives the implementation of the strategy and processes. Influences the integration of the Three Lines of Defence (3LoD) framework into the division specific initiatives and processes.
  • - Adhere To Service Levels
  • - Provide Services Cost Management
  • - Manage & Control quality of Service Delivery
  • - Maintains service-oriented IT culture
  • Ensure accountability and responsibility with security policies and controls to be followed
  • Living the 'values and beliefs' in everything we do and leading by example.
  • Identification and highlighting of optimization and innovation towards simplification potentials and standards.
  • Challenge, foster and exchange best practices to reuse technology (e.g. applications, golden data sources and processes)
  • To drive and support full regulatory compliance and timely audit responses.
  • Support building the right organisation through our people

Job Requirements:

  • Experience of Control and/or Operational Risk Management exposure to standard control best practices.
  • Identifying and escalating managing conflicting situations, whilst remaining objective and independent.
  • Strong ability to lead and review control risk assessments, guide test approach and analyze test results to identify control weaknesses requiring remediation action.
  • Strong understanding of timely escalation, impact of risk events, remediation and lessons learnt to facilitate reduction of operational losses or near misses.