Overview of business area or project:

Private Banking Client Onboarding Services (COBS) team in APAC Business Processing Services (BPS) is a one stop shop that supports Front Office with the relationship onboarding process. This role will be focused on supporting Private Bank Relationship Managers with activities and services for the Client Onboarding process.


Job Responsibilities:

  • Perform independent review on customer identification, document formalities of different types of accounts (Individual, PIC, Corporate, Trust, Foundations etc.) and ensure all accounts satisfy the required standards before onboarding.
  • Perform name searches in Negative News Screening system and first level discounting of potential adverse news hits.
  • Perform data capture and validation in the Client Relationship Management system
  • Uphold the highest standards of control, always keeping data integrity in mind while carrying out day-to-day tasks
  • Stay relevant with the latest regulatory, policy and procedural requirements
  • Take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis
  • Escalate higher risk matters or regulatory questions to the Financial Crime Compliance team
  • Provide support for any regulatory related, audit, review requirements
  • To prepare and conduct training on client onboarding processes as required
  • Deliver continuous process improvements, in view of the changing operating and regulatory environment
  • Any other tasks assigned by the manager or department head
  • Ensure that KYC / SoW knowledge is up-to-date and in alignment with internal (policies and procedures) as well as external (regulatory)


Job Requirements:

  • At least 3 years of relevant experience in KYC/CDD documentation experience in Private Banking/Wealth Management
  • Reasonable understanding KYC requirements in Asia (MAS, HKMA & or AUSTRAC - requirements)
  • Relevant academic qualifications: University Graduate with Bachelor of Law/ Accounting/ Finance / Business/ Economics
  • Self-starter who is pro-active with a can-do attitude
  • Exhibit strong analytical ability and problem solver who can think out of the box
  • Team player who is committed to service delivery excellence and always has the bank and clients' best interests in mind
  • Demonstrate the capability to build and maintain productive relationships at all level with key internal clients including business, operations and colleagues in Compliance and Regulatory Affairs
  • Good written, verbal and interpersonal communications skills
  • Ability to multi-task and work under pressure
  • Competent in using MS Office 

Salary Range: $5,000 - $6,000 Per Month