Overview of business area or project:

The Client Due Diligence Services function is a unit of Client Onboarding & Lifecycle Management (COLM) which also includes Investment Banking Client Onboarding, Client Data Remediation, Business Engineers, and COLM Risk and Control. The APAC Client Due Diligence Services function performs a wide variety of Client Life Cycle activities including Periodic KYC reviews, Adverse News Screenings, KYC triggered Suspensions, and CDDS Control, with teams spanning Singapore, Hong Kong and India. The role supports APAC Markets, APAC IBCM and AFG businesses across all CS APAC booking locations (Singapore, Hong Kong, Australia, India, Korea, Japan, Taiwan, China, Indonesia, Malaysia, Thailand, Philippines).


Key Responsibilities:

  • In this capacity, is responsible for providing KYC/CDD triggered Suspension solutions to the APAC Division (across APAC Markets, AFG, and IBCM), ensuring an optimal balance between commercial & compliance aspects.
  • Co-ordinates off-boarding / client exit process for KYC.
  • To suspend accounts delinquent in KYC per Bank’s Procedure and Policy.
  • To deactivate dormant accounts.
  • Takes ownership of escalations and manages to resolution in a timely manner, keeping all stakeholders updated.
  • Develop a deep knowledge of the Bank's clients and products to ascertain the impact on the business.
  • Build global relationships within the Middle Office and across functional counterparts.
  • A role that requires close partnership with IB Know Your Client (KYCS) teams.
  • Ability to work within a dynamic, pressurized and time sensitive environment, supporting internal stakeholders and demanding / complex clients.
  • Ability to monitor complex processes from initiation to completion over an extended period of time.
  • Offer front office collaboration with Sales and Relationship Managers as required.


Essentials Skills and Qualifications:

  • Preferably 2+ years of similar experience data related roles.
  • Preferably with good excel skills and comfortable working with large data files.
  • Pro-active and self-starter; problem solver with ability to think out of the box.
  • Highly motivated, and able to work efficiently, pragmatically, both as part of a team and independently.
  • An excellent attention to detail and highly collaborative.
  • Highly organized and efficient at multi-tasking.
  • Ability to work in a dynamic energized environment with changing priorities.
  • Effective communication and influencing skills with stakeholders and Clients (verbal & written).

Salary: $6,300 Per Month