Job Responsibilities

• To provide daily client service for our transaction banking products
• To conduct investigation into client’s issue working with other stakeholders                                
• To be responsible for end-to-end process of SMAR&TS customer on-boarding                    
• To cross sell and expand client’s usage of our transaction banking products

Job Requirements

• University degree or equivalent
• Japanese Native or with min JLPT N1 qualification
• Preferably with relevant banking experience and/or experience in the provision of client support
• Relevant knowledge in transaction banking client service
• Relevant knowledge in internet banking platform
• Good communication skills and Japanese speaking proficiency will be required as the incumbent will be required to communicate with the Japanese corporate clients whose main communication language is Japanese
• Analytical, good presentation skills and service oriented

Salary: $5,000 Per Month