BANK ANTI-FRAUD TEAM SUPPORT (CONTRACT)

Responsibilities:

  • Assist to implement the company’s Anti-Fraud Policy across all lines of business in the region; 
  • Respond to social engineering (“SE”) (voice) cases and escalate if necessary;
  • Perform investigation administration including information gathering, analysis, investigation (SE) logging, incident closure and the production of regular reporting;
  • Case support (e.g. request for information from Concur, EMARs, screening of names in CMS and Internet, handling of data retrieved, data analysis, etc.); 
  • Refer all matters to the relevant AF&I officer when monitoring the team mailbox; 
  • Support the administration of the Global Assurance Program, where required; 
  • Assist with the management of Regional and local fraud prevention and detection projects; 
  • Support Regional AF&I Head to fulfill the regulatory reporting requirement of Anti-Fraud topics as required under local regulations; and 
  • Team administration

Requirements:

  • Open to fresh degree and diploma holders with some bank working experience; 
  • Candidates with 1 – 2 years working experience would be preferred.
  • Good communication skills both written and verbal;
  • Good problem solver within commercial environment;
  • Excellent interpersonal and communication skills.

Having the below attributes would be advantageous:

  • Awareness of fraud or AML issues.
  • Knowledge of financial products, frauds and trends;
  • Ability to build relationships with other investigative stakeholders both within the bank and also externally.
  • Have some experience in Financial Crime and/or Fraud experience preferably gained within an Investment Banking environment;
  • Preferably have experience in fraud investigation