Main Tasks and Duties:

  • Provide technical support in areas such as system maintenance, storage infrastructure performance, and providing resolutions to technical problems.
  • Responsible for tracking and providing solution for any issues in daily operations, maintenance and IT infrastructure
  • Monitor and audit configuration changes across critical services to ensure that they are supported by authorised change requests
  • Ensure all configurations are documented accurately
  • Perform any tasks assigned by the Management from time to time

Job Requirements:

  • Recognized Bachelor's degree or above, preferably in Information Technology, Computer Science or any other related disciplines
  • At least 2 years' of relevant experience in IT related field.
  • Experience in banking / finance industry is preferred.
  • Excellent writing ability and verbal communication skills in English
  • Able to communicate in Mandarin to liaise with internal and external stakeholders
  • Strong working knowledge in the IT field and software development.
  • Passion for technology and want to make a difference with technological solutions
  • Detail-oriented and meticulous with operations and processes
  • Ability to multi-task, prompt response and work under high pressure.
  • Good team player and enjoy complex problem solving with innovative ideas.
  • Good interpersonal skills to liaise with multiple stakeholders across various departments