In a challenging and multicultural environment, we seek System Engineer to join our Client's IT team in - Singapore Branch.

Successful candidate to assist the IT Manager in the day to day IT operations of the branch. He/She should also provide IT support for the BankIT operations, manages the servers, applications and IT projects of the Bank. 

Main responsibilities

  • Assist IT manager with Day to Day IT operations of the Bank.
  • Troubleshoot and problem solve PC / Server related hardware, Printer and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
  • Perform Necessary Documentation and SOP for easy reference.
  • Follow-up on user purchase and services subscription request.
  • Trouble shoot any production issues.


  • A university graduate in IT or Computer Science
  • The position requires a minimum of 3 years’ relevant experiences as a System Engineer 


  • Windows and Citrix server Management experience.
  • Active Directory account management
  • Basic networking concepts (TCP/IP, RDP, WiFi, VPN)
  • Perform and implement network security administration.
  • Maintain and support IT equipment such as servers, PCs, printers, IP Phones.
  • Perform capacity planning for servers, PCs and other IT equipment.
  • Ability to observe control environment / risk management & compliance guidelines
  • Provide system support and perform, implement Security administration, Monitoring and Control.


  • Hands-on experience on servers, Citrix, PC, Server related hardware, Printer, Thin Clients etc
  • Good experience in MS OS and Office Suite
  • Good knowledge of windows troubleshooting
  • Proficient in identify issues efficiently and escalating to concerned teams

Other Professional Skills and Mindset

  • Good governance of processes
  • Ability to adapt to changes in shortest possible time. Flexibility to alternate or backfill around all sites and work within a shift pattern work rotation.
  • Excellent analytical, problem solving, interpersonal and communication skills both written and verbal.
  • Ability to work under pressure and multi-task
  • Strong team player