In a challenging and multicultural environment, we seek System Engineer to join our Client's IT team in - Singapore Branch.
Successful candidate to assist the IT Manager in the day to day IT operations of the branch. He/She should also provide IT support for the BankIT operations, manages the servers, applications and IT projects of the Bank.
- Assist IT manager with Day to Day IT operations of the Bank.
- Troubleshoot and problem solve PC / Server related hardware, Printer and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
- Perform Necessary Documentation and SOP for easy reference.
- Follow-up on user purchase and services subscription request.
- Trouble shoot any production issues.
- A university graduate in IT or Computer Science
- The position requires a minimum of 3 years’ relevant experiences as a System Engineer
- Windows and Citrix server Management experience.
- Active Directory account management
- Basic networking concepts (TCP/IP, RDP, WiFi, VPN)
- Perform and implement network security administration.
- Maintain and support IT equipment such as servers, PCs, printers, IP Phones.
- Perform capacity planning for servers, PCs and other IT equipment.
- Ability to observe control environment / risk management & compliance guidelines
- Provide system support and perform, implement Security administration, Monitoring and Control.
- Hands-on experience on servers, Citrix, PC, Server related hardware, Printer, Thin Clients etc
- Good experience in MS OS and Office Suite
- Good knowledge of windows troubleshooting
- Proficient in identify issues efficiently and escalating to concerned teams
Other Professional Skills and Mindset
- Good governance of processes
- Ability to adapt to changes in shortest possible time. Flexibility to alternate or backfill around all sites and work within a shift pattern work rotation.
- Excellent analytical, problem solving, interpersonal and communication skills both written and verbal.
- Ability to work under pressure and multi-task
- Strong team player