- Ensure successful completion of outward cheque clearing and lockbox processing within clearing house cut-off time.
- Maintain segregation of controls, perform daily pre-checks before scanning cheques for processing.
- Attend to clients' queries including informing clients of returned cheques.
- Handle cheque book requisition
- Filing , investigation , balancing , reconciliation, etc.
- Attend to phone queries etc
- Have the skills to drive continuous improvement of processes and workflow
- Prior experience in a similar role within the banking industry.