Job Summary
The Business Processing Officer supports Corporate and Private Banking by managing account opening and KYC documentation for low to mid-risk customers, ensuring compliance with regulations and internal policies.
Responsibilities
- Review and verify customer onboarding and KYC documentation to ensure compliance with applicable laws and regulations
- Process account opening in the system accurately and update customer records promptly
- Execute daily operational tasks following department procedures and regulatory requirements for customer acceptance
- Coordinate with relevant teams to resolve discrepancies and escalate unresolved issues to supervisors
- Apply knowledge of AML/CFT, information protection, risk controls, and regulatory compliance to identify and report exceptions immediately
- Respond professionally to email and phone inquiries from Business Units and operations teams
- Set up online banking services for customers efficiently
- Maintain Private Banking customer data and update risk profiles as required
- Perform additional duties as assigned to support team objectives
Required competencies and certifications
- Bachelor’s Degree in Finance, Economics, or related field
- Minimum 1 year of experience in KYC-related work
- Experience working in AML/CFT compliance areas
Preferred competencies and qualifications
- Demonstrated proactive learning attitude and self-initiative
- Ability to think critically and work independently
- Commitment to strictly comply with company rules and regulations
